Effective October 18, 2026

Terms and conditions

These terms govern the Reunion Portal public website, private family hub, accounts, and subscriptions operated by Gem State Products LLC. By creating an account or using the service, you agree to these terms and the policies linked below.

Eligibility and accounts

Hub accounts are for people age 13 and older. The public launch-update subscription is for adults age 18 and older. You must provide accurate information, keep your credentials private, and promptly update information that affects your account. You are responsible for activity performed through your account unless you promptly report unauthorized access.

One person may belong to more than one family and may have a different role in each. A site-wide administrative role does not automatically grant access to private family information. You may not impersonate another person or use an invitation or account you are not authorized to use.

Family ownership and administration

A family owner controls ownership, subscription sponsorship, and other high-impact family settings. Family administrators and members receive only the access assigned to their family role and permissions. Organizers must have authority to invite people and to add profile-only records or other information about relatives.

A sole family owner cannot delete an account while another family member has a sign-in account unless ownership is transferred first. If no other family member has a sign-in account, the owner may request deletion of that family workspace together with the account.

Plans, payment, and renewal

Available features and allowances depend on the selected plan. Paid subscriptions renew automatically at the displayed monthly or annual interval until canceled. Stripe processes card details. Plan changes, failed payments, cancellation timing, refund handling, and account deletion are described in the Subscription, Billing, Cancellation, and Refund Policy.

Your content

You retain the rights you have in content you submit. You give Gem State Products LLC a limited, non-exclusive permission to host, process, copy, display, transmit, and adapt that content only as needed to operate, secure, support, and improve the service and to follow your authorized sharing choices. This permission ends when the content is deleted from active systems, subject to reasonable backup cycles and records we must retain.

You must have the rights and authority needed to submit content and share it with the selected family members. Do not upload sensitive information that is unnecessary for family connection or planning. The Acceptable User and Content Standards apply to all accounts and content.

Sharing and communication tools

Family groups, reminders, feeds, calendars, and directory tools use the family memberships, feature permissions, and audiences available for each action. Access to one family does not grant access to another. Review the selected family, event, recipients, delivery channels, and visibility before sending or publishing. A notification, invitation, or reminder is not a guarantee that the recipient has received or read it.

Some controls deliberately share outside the signed-in hub, including public recipes and expiring guest-gallery links. A working gallery link can be forwarded. Removing a post, changing visibility, or revoking a link cannot retrieve copies that another person has already downloaded, printed, or otherwise retained.

Family funds and manual records

Family Funds helps families record one-time contributions toward shared expenses. It is separate from payment for a Reunion Portal subscription. An organizer supplies a Venmo profile link; members make any payment directly through Venmo and then report it in the hub. Reporting, confirming, and managing contributions or expenses requires an adult age 18 or older with the relevant permissions. Family Funds does not set up recurring payments, sales, or auctions.

Check the recipient and amount in Venmo before sending money. Reunion Portal does not verify ownership of the linked account, send or hold contributions, or obtain a payment confirmation from Venmo. An organizer must check the actual receipt before a report counts toward the fund. Recorded expenses and confirmed contributions form an application record, not a bank or Venmo balance. Contact the organizer about incorrect records or returning a payment; changing a record, canceling a platform subscription, or deleting an account does not reverse a payment. Venmo's own terms, fees, availability, and payment-support procedures apply. A family fund's presence does not establish charitable or tax-exempt status.

Planning information

Calendars, headcounts, budgets, rotations, recipes, meal preferences, and reports depend on the information people enter and their sharing choices. Organizers should confirm important arrangements, deadlines, dietary needs, and food safety with the people involved. A recipe or meal preference does not establish that a meal is safe for a person with an allergy.

Reports, moderation, and account action

We may review information reasonably necessary to investigate a report, security incident, legal request, or violation of these terms. We may limit content, features, invitations, or account access when reasonably needed to protect people, the service, or legal rights. Serious or repeated violations may result in suspension or termination. Where appropriate, we will provide notice and a way to contact support.

Service changes and availability

Features, plan allowances, and integrations may change as the service develops. We may perform maintenance or suspend a feature to address reliability or security. We do not promise uninterrupted or error-free availability, and upcoming native iOS and Android applications are plans rather than a guaranteed release date.

Third-party services

Stripe, Venmo, Google Maps, hosting, email, security, and other connected or externally linked services have their own terms and privacy practices. We are not responsible for an independent provider’s services, though we remain responsible for our own selection and use of providers as required by law.

Disclaimers and limits

Reunion Portal is provided on an “as available” basis to the extent permitted by law. Nothing in these terms excludes a warranty, remedy, or liability that cannot legally be excluded. To the extent permitted by law, Gem State Products LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss caused by content or actions outside our reasonable control.

Ending use and deleting an account

You may stop using the service, cancel a paid subscription, or request account deletion. Subscription cancellation and account deletion are related but separate actions. The Account and Data Deletion page explains identity checks, family-ownership requirements, timing, and the treatment of shared family information.

Changes, governing law, and contact

We may update these terms as the service changes. Material changes will receive a new effective date and appropriate notice. These terms are governed by Idaho law, without displacing consumer protections or other rights that must apply under the law where you live.

Questions may be sent to [email protected].